SCAE offers its clients a comprehensive service across all operational phases, providing continuous and personalized support: from consultancy during the design phase helping clients choose the most suitable solutions—to installation, ensuring everything is correctly configured, and continuing with maintenance and support to guarantee that products and systems operate optimally over time.
Traffic Light System Design
We have a highly specialized and experienced technical staff dedicated to designing both traditional and next generation traffic light systems, capable of assisting clients with initial consultancy to select a quality product that perfectly meets their needs.
Site Inspections
To conduct a thorough study of the system, inspections are carried out by our specialized technicians, allowing us to share our technical and operational assessments with the client. Thanks to our experience, we can immediately identify potential issues and how to solve them to the client’s advantage. During the inspection, we also verify the feasibility of the project with respect to current regulations. Subsequently, we can prepare a detailed and accurate quotation.
Traffic Analysis
Our team of specialized technicians is continuously dedicated to researching and developing traffic analysis solutions. Using our radar sensors integrated with SCAE traffic light controllers, we can collect and process traffic data. This enables the optimization of vehicle flows, improving traffic management and contributing to reduced pollutant emissions, with a positive environmental impact.
Product Customization
One of SCAE’s main objectives is to fully accommodate all client requirements. From the outset, we support clients closely, working with our specialists to understand and analyze every request in detail. This approach allows us to ensure high product quality, fully adapting products to specific needs. We carefully evaluate every aspect of client specifications and implement all necessary hardware and software modifications to offer tailored and targeted solutions.
Maintenance/Support
Post-sale support is essential for maintaining the efficiency of a product or system. SCAE offers customized maintenance services to monitor the client’s infrastructure, provide thorough equipment assessments, inform about available product updates, and discuss targeted solutions to keep systems up to date. Our qualified assistance service includes: staff training, remote and on-site support, problem solving, technical consultancy, hardware and software updates, spare parts and repairs, customized maintenance contracts, and 24/7 technician availability throughout the year.
Manutenzione/Assistenza
Il supporto post-vendita è un elemento fondamentale per il mantenimento in efficienza di un prodotto e/o sistema. SCAE offre servizi DI MANUTENZIONE personalizzati per monitorare lo stato dell’infrastruttura del cliente, fornire una valutazione approfondita delle attrezzature, informare sulle novità di prodotto disponibili e discutere soluzioni mirate per mantenerle sempre aggiornate. Perseguendo tali finalità, SCAE propone ai propri clienti un servizio di assistenza qualificato comprendente le seguenti attività:
- Formazione del personale
- Assistenza remota e on-site
- Problem solving
- Consulenza tecnica
- Aggiornamento (hardware e software)
- Ricambi e riparazioni
- Contratti di manutenzione personalizzati
- Reperibilità dei tecnici 24 ore per 365 giorni l’anno
Installation
Turnkey installation of our systems and products is performed by highly specialized personnel to ensure proper efficiency and safeguard investments. Installation follows regulatory models and safety certifications rigorously. When necessary, specialized trucks are used for elevated work. For roadside installations, especially in traffic conditions, the site is equipped with all required equipment and road signage in accordance with the Highway Code, ensuring both safety and efficiency of the operation.
Technical Consultancy
SCAE provides technical consultancy with personalized demonstrations of products and systems both at our premises and on client sites, supported by a high-level technical commercial staff. We have fully equipped rooms and showrooms where clients can view the full product range in operation, and our specialized technical personnel can answer questions clearly and competently.
Traffic Light Controller Programming
With over 60 years of experience, SCAE offers expertise to assist clients in programming traffic light controllers. From simple technical support to full development of traffic light programming on behalf of the client, SCAE also provides strategic guidance to optimize intersection management, ensuring tailored solutions with high performance.
DESIGN AND PRODUCTION OF HIGHLY SPECIALIZED SYSTEMS
Punctual and attentive service
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